Our commitment to health, safety and security
In response to the COVID-19 pandemic, we continue to follow the latest advice and recommendations from the World Health Organization (WHO) and the local authorities. Click the link below to learn more concerning the health, safety and hygiene protocols applied in Cyprus
New cleaning and disinfection procedures, increased attention to safety in communal spaces, protective equipment, and updated training for team members are being introduced and implemented in the new protocols. These protocols illustrate specific processes and protective measures designed for your safety and comfort. Please read carefully below:
• Physical Distancing
Physical distancing measures will be implemented throughout the hotel’s public areas.
• Increase Cleaning and disinfecting
Increase cleaning and disinfecting frequency throughout the hotel, paying attention to high-touch items
• Air circulation
Improved air circulation to increase air quality
• Protective Barriers
Installation of protective screens at reception
• Disinfect key cards
All key cards will be disinfected before handed to the guest
All linens will be washed at high temperatures for optimal disinfection
• Express check-out
Minimize staff contact with express check out
• Food safety
Adhere to the strict safety procedures while serving all food and beverages
• Sanitizing stations
Sanitizing stations will be installed throughout the public areas
• TV Remote
TV remotes will be disinfected after each use and placed in an individually sealed and protective bag
• Methods of payments
Contactless payment options will be available at all outlets.
Minibars will not be available
• Staff member temperature checks
Staff member temperature will be measured upon check in
• Staff member PPE
Staff member’s will be provided with personal protective equipment
• Staff training
Staff member’s will be trained with a comprehensive hygiene and prevention program
• Face Masks
We encourage the use of face masks in all indoor areas.
• Entertainment and daytime activities
Due to the health, safety and hygiene protocols administrated by the republic of Cyprus, daytime animation activities and evening entertainment may be restricted.
• Spa and wellness
The use of sauna and jacuzzi are restricted (summer and winter 2021) due to the covid-19 protocols.